STORE INFORMATION

LocationsLocations

Counter for All Tax-Free Services

TAX FREE SHOP shinagawaTAX FREE SHOP shinagawa

BUSINESS HOURS

Accepted major credit cards and electronic money

Credit cards

VISA
mastercard
amex
ginren
JCB
VIEW
diners
discover
uc
rakuten
aeon
dc
saison

Electronic code payment

dpay
PayPay
auPay
rakutenPay
jcoin
alipay
wechat pay

Electronic Money

Kitaca/PASMO/TOICA/manaka/ICOCA/ SUGOCA/nimoca/HAYAKAKEN

Points, discounts, etc. offered with Japanese barcode payment services are not applicable at this business.
Barcode payment cannot be used in conjunction with coupons or gift certificates.

Shoppers eligible for tax-free treatment

Non-residents who have made purchases

*Purchaser only.

*Those working in Japan or who have stayed more than 6 months in Japan are not eligible.

※At ecute, you are not eligible for tax-free treatment if you do not have a landing permit verification seal because you passed through the automated gates at the airport.

Tax-free Items

General Merchandise

Consumables

※Service and repair fees, dining costs, and other intangible expenditures are not eligible for tax-free treatment.

※At ecute, food products with a set expiration date are not eligible for tax-free treatment.

Qualifying Amounts for Tax-free Treatment

General Merchandise

5,000 JPY or more purchased at this commercial facility in a day (before tax).

Consumables

Between 5,000 JPY and 500,000 JPY purchased at this commercial facility in a day (before tax).

※A limit is set on the maximum amount of consumables eligible for tax-free purchase.

※The purchase prices of general merchandise and consumables can be combined if you have general merchandise specially wrapped, just like you would for consumables.

Cautions when Purchasing

General Merchandise

  • 1) Purchased items must be taken out of Japan within 6 months from your date of entry into Japan.
  • 2) A copy of your passport is required for single-day purchases exceeding 1,000,001 JPY (before tax).

Consumables

  • 1) Purchased items must be taken out of Japan within 30 days after purchase.
  • 2) Consumables will be specially wrapped at the tax-free counter. Do not remove this wrapping before leaving Japan. Otherwise, you may have to pay tax for unwrapped tax-exempted items.

Procedures

step1
After making a purchase at ecute, come to the ecute tax-free counter in person on the day of purchase.
step2
Provide items 1 through 4 at the counter.
1) Purchased items
2) Receipts(Handwritten receipts are not acceptable)
3) Passport(Immigration stamp required)
4) Credit card used for purchase(If applicable)

※The name on the passport, receipts, and credit card must be the same.

※Consumables will be specially wrapped at the counter.

step3
Sign the "Covenant of Purchaser of Consumption Tax-Exempt of Ultimate Export".
step4
Receive the difference (between the tax-included price and tax-free price).
step5
When leaving Japan, present the "Record of Purchase of Consumption Tax-Exempt for Export" attached to your passport to Customs.
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